Capacitors & contactors
The most common reason a unit hums but won’t start. Usually a same-day fix.
Home / AC repair
Cooling · Same-day, 24/7
AC repair, any hour
Not cooling, short cycling, iced coil, or a unit that won’t start. We find the cause first, then give you repair options and cost.
214-734-5272
Know the signs
Call us when you see this
Dallas summers don’t wait, and neither do we. We take AC calls day and night, weekends included.
Before you call, check three things: the thermostat is set to cool, the filter isn’t clogged, and the breaker hasn’t tripped. Don’t open the unit’s electrical panels yourself.
- Air from the vents is warm or barely cool
- The system turns on and off every few minutes
- Ice on the refrigerant lines or the indoor coil
- Water leaking around the indoor unit
- Outdoor fan not spinning, or the unit hums but won’t start
- The breaker keeps tripping
The work
Common fixes we make
Refrigerant leaks
We find the leak before we add refrigerant, so you aren’t paying to refill a system that will just leak again.
Clogged drain lines
Water leaks and shut-offs often come from a blocked condensate drain.
Frozen coils
Usually airflow or refrigerant. We fix the cause, not just thaw the ice.
Fan motors
Outdoor and indoor blower motors that have stopped or are failing.
Thermostats & controls
Wiring, control boards and thermostats that stop the system from calling for cooling.
From real jobs
What we find inside the unit
Photos from real AC repair calls. Here is what each problem looks like, and how we fix it.
Debris packed around the compressor
Looking through the coil into the outdoor unit: leaves and wet debris piled in the base pan, with oil around the compressor. Trapped debris holds water against the parts and blocks airflow.
How we fix itWe clear out the base pan, open up the drain holes, clean the coil and track down where the oil is coming from.
Reading refrigerant pressures
Gauges connected to an R-410A system to read the pressures while the system runs. This is how we tell whether the system is low on refrigerant, overcharged or has a restriction.
How we fix itWe find and fix the leak before adding refrigerant, so you aren’t paying to refill a system that will just leak again.
Checking the charge
The same system on the gauges, measured against the outdoor temperature to check superheat and subcooling, the numbers that show whether the charge is right.
How we fix itAfter any repair we pull a vacuum, weigh in the correct charge and confirm the system is cooling the way it should before we leave.
Oil in the base pan
An oily film around the compressor and in the base pan. Refrigerant carries oil with it, so oil showing up outside the system usually means a refrigerant leak nearby.
How we fix itWe pinpoint the leak with an electronic detector or a nitrogen pressure test, repair it, then evacuate and recharge the system.
Burned compressor plug
The wiring plug that connects power to the compressor, melted and scorched. A loose or corroded connection heats up every time the unit starts until it burns.
How we fix itWe shut the power off, replace the plug and damaged wiring, test the compressor windings, and check the capacitor and contactor that may have caused the problem.
Corroded compressor terminals
The compressor’s electrical terminals, rusted and burned. The system should not be restarted like this: a damaged terminal can fail under pressure.
How we fix itWe test the windings and the insulation to ground. If the terminals are sound, we clean them and install a new plug. If they’re damaged, we give you written options for a compressor replacement or a new system.
Inside the outdoor unit
A short walk-through inside a condenser, looking at the compressor, coil and fan from the inside.
How we fix itWe look past the symptom to find the real cause, then explain it in plain words and show you what we found.
Clogged condensate drain line
The end of a drain line packed solid with rust, sludge and buildup. Your AC pulls water out of the air all summer, and when this line clogs, that water backs up into the drain pan, overflows onto ceilings and floors, or trips the safety switch and shuts the system off.
How we fix itWe clear the line, flush it, and replace corroded or blocked sections. We check the drain pan and safety switch so a future clog shuts the system off before water does damage. Regular maintenance keeps it flowing.
How a visit works
Four steps. No surprises.
Diagnose
We test the system and find the real cause, not just the symptom.
Quote & authorize
You get repair and replacement options with prices in writing. Nothing starts until you approve.
Do the work
Same-day repairs in most cases. Installs and repairs done right, with the old equipment hauled away.
Test
We measure airflow and temperatures and show you the result.
Questions we hear
FAQ
Do you really come out at night and on weekends?
Yes. We offer same-day service 24 hours a day, 7 days a week. Call or text 214-734-5272.
How much does an AC repair cost?
It depends on what failed. We diagnose first and give you the price in writing before any work starts. Allstar Club members get up to 15% off repairs and no after-hours fee.
Can I keep running the AC if it’s iced up?
Turn the cooling off and run the fan only to thaw it, then call us. Running a frozen system can damage the compressor.
From Google reviews
What customers say
I wouldn’t want anyone else doing the job but this company. my ac went out at 10pm and he was very quick to get back with me and fixed it right away. Very professional and knowledgeable.
Tech came out today (on a Sunday). Our air conditioner stopped working late last night. I called Shain's Service first thing this morning and within 2 hours my AC was up and working. I will definitely use them again in the future.
Quick to come out late on a Sunday evening in 100+ degree heat to check out our A/C unit. Great service with greater prices 100% going to be using them again thank you again Shain Services!!!
Skip the next breakdown
Allstar Club members get two visits a year, up to 15% off repairs, no after-hours fee and priority scheduling. Plans start at $15 a month per system.
